![]() ![]() Sticky Password deletes registry entries during the uninstall, so it’s not clear what you mean by any additional registry cleaning. When the logo is gray, it can only offer the login dialog for Sticky Password. Clicking on the color logo presents options (data that can be filled, password generator, etc). The colorful logos that appear in the login fields on a website are an indication that Sticky Password is ready to help - to save new data, or populate saved data. If there was no data stored in Sticky Password this is probably what happened. It may be that your browser is still storing your email and password and logging you in automatically. Keeps all your logins, credentials and credit cards ready. When Sticky Password is locked, it cannot populate and open accounts. Quick Overview Creates & remembers strong passwords for all your accounts and types them for you. If you do send us a note, please make sure it's to (respond with a PM if there's something other than your name that we can keep an eye out for). I checked with the support team, and they checked our systems and we didn't find your name anywhere. Support is available for trial users, so I'm not sure why your email didn't reach us. Hi Cheryl, very sorry that you've had a bad experience. But, I would have appreciated if customer service was more responsive. ![]() I have now been refunded, which is a satisfactory outcome. I've been waiting a week now for a reply. I just saw the response and will add that they could help me by adding support for unsupported Chromium based browsers, or at the very least, actually reply to my support ticket. If they are able to resolve my issue, then I will keep using it despite the terrible support, since it was cheap. I replied to them and now, five days later I still have no received a response. If they had bothered to properly read what I originally wrote, they would have known that I had already done what they suggested. ![]() I contacted customer support and not only did it take four days to receive a reply, but their suggestion was useless. Unfortunately I can't use it due to having an unsupported browser. While I usually test software before purchasing it, in this case I didn't due to the cheap price and good reviews. I recently made the mistake of buying a lifetime license for Sticky Password after reading positive reviews. Terrible customer service, but I was refunded ![]()
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